Frequently Asked Questions for Retained Search Firm
There are plenty of candidates on the market today, why should
I engage a search firm to help me find one?
The simple truth is that yes, there are more candidates available than
in recent years, however sourcing candidates is only one aspect of
the role of a search firm. For most companies, the perfect candidate
is a unique combination of personality, leadership skills, intelligence
and competencies. Simply placing an ad online or in a publication is
usually not enough to draw the right candidate. For starters, the candidate
you seek may not be in the job-seeking mode and is not visiting either
the classified ads or online job boards. Secondly a recent study by
Drake, Beam Morin stated that less than 7% of executive jobs are filled
by way of the Internet.
A quality search firm goes well beyond the
simple sourcing of candidates. They provide valuable guidance and
in-depth insight from the inception to the closure of a search on issues
such
as behavioral traits, emotional intelligence, position performance,
compensation, direction and hiring strategies for candidates. In
a senior executive role, a search firm often provides the
objectivity necessary to successfully conclude the search.
What is the difference between a retained firm and a contingent firm?
A retained firm works exclusively for the company and focuses on the
specific needs of the business to ensure a qualified candidate is
identified for a position. Whereas a contingent search firm typically
represents the candidate.
This is a very important distinction especially in a senior level role.
Contingent firms typically maintain a “hot list” of
candidates that are highly marketable and these candidates are presented
to multiple companies in a practice known as “parallel processing”.
A retained firm typically will work with the client to develop a highly
detailed position specification and corporate profile. These documents
provide
the search firm with in depth information on the company and
the ideal candidate and also serve as a tool to present to qualified
candidates for their review. It is after this has been developed that
a comprehensive search strategy is planned. This plan often involves
the targeting of specific candidates from competitors and provides
the search firm with a roadmap for the search. The major point to remember
is that the retained firm works solely for you and your company and
will at all times represent your best interest
when it comes to the fulfillment of the role.
How you determine the ability of a retained search firm?
In the retained search industry there are three types of firms: large
national firms, industry
specific firms and boutique firms. Large national firms like Korn/Ferry
and Heidrick & Struggles
bring to the search well-established processes and name recognition.
Larger firms typically cater to Fortune 500 clientele. Industry specific
firms usually choose to stay within those market segments that they
know.
Boutique firms are somewhat of a hybrid with some choosing to
concentrate on industries
and others that are generalists. Boutique firms offer a unique combination
of size and service.
Most of the larger firms have a list of candidates or companies that
they cannot recruit from due to “hand’s off agreements” that
they have with existing clientele. This may severely limit the candidate
pool. Boutique firms, because of their smaller size are usually not
affected as much by these agreements. In larger firms, the search may
be directed by a “Partner” but
in fact a significant amount of the work is done by less tenured associates.
In most boutique firms, the senior partners are active participants
in all aspects of the search process.
You are expensive, why should I pay that large fee?
While it is not inexpensive, the fee that you pay to executive search
firms is usually more cost
effective than you might imagine. For instance, a start-up software
company was looking for a
senior Vice President of Sales. They placed an ad in a number of industry
magazines and in
national newspapers. After not getting the qualified response they
desired, they placed an ad in a well-known online job board. They received
6000 resumes in 3 days. After paying over $8,000 for the postings,
they found that 99% of the resumes they received were not qualified
for
the position. After narrowing the choices to the top 40, they commenced
interviewing the candidates by telephone. This narrowed the list to
the top 10 whom they proceeded to fly in to their corporate headquarters
for personal interviews. They emerged with a split opinion on three
of
the candidates and subsequently brought those three back for more extensive
interviews. They
eventually chose to offer the position to a candidate who they relocated
from the West Coast at a cost of $50,000. The candidate lasted 3 months
in the role and was terminated. The total cost for recruiting this
position has now moved well beyond $100,000 and the company is left
without
a VP and has to start the process again. This does not take into consideration
the “soft costs” of not having the correct person in the
role over this period of time. A retained search firm can eliminate
a majority of these issues by presenting only highly qualified candidates
within a 3-4 week period. A major fundamental flaw with
the search approach outlined above is that they
were targeting “active” job seekers as opposed to drawing
from the “passive” pool. Most quality
retained search firms target the passive job seeker for several reasons
but first and foremost is that they typically perform better.
I have a human resource department; they are perfectly capable
of filling this position. Why should I hire you?
Most human resource departments are generally reactive by nature and
are not specifically geared to provide targeted search. They usually
work fine for line and staff roles where you are targeting the active
job seeker. Executive level
search however is a different process. The CEO or the board of directors
best determines the strategic direction of a company and for that reason,
it is wise to engage objective outside assistance for the fulfillment
of these roles. There should also be some separation between the company
employees and the process of recruiting a new leader for a number of
reasons. Access to sensitive information or strategic direction, the
need for a confidential search in the case of an incumbent or the fact
that a highly visible search can send unwanted signals to competitors,
vendors or employees. A professional search firm fulfills a number
of functions that a typical human resource department is not designed
to provide.
Contact us today to discuss
how we can help you.
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